These Terms & Conditions govern your access to and use of the gokens platform, including all games, services, promotions, and account features available at gokens.net. Please read them carefully before registering or using any gokens service.
Important Notice: By accessing or using any part of the gokens platform, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree, you must not use gokens. These Terms constitute a legally binding agreement between you and gokens.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and gokens ("gokens," "we," "us," or "our"), the operator of the online gaming platform accessible at gokens.net ("Platform"). By registering an account, accessing the Platform, or using any service offered by gokens, you unconditionally accept these Terms and agree to comply with them at all times.
These Terms apply to all users of the gokens Platform, including registered account holders, visitors browsing the Platform without an account, and any person accessing gokens content through any device or browser. Your continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
These Terms should be read in conjunction with the gokens Privacy Policy and any game-specific rules, bonus terms, or promotional conditions published on the Platform from time to time. In the event of any conflict between these Terms and any game-specific or promotional terms, these Terms shall prevail unless expressly stated otherwise.
"By using gokens, you enter into a binding agreement. These Terms exist to protect both you and the platform — please take the time to read them fully."
— gokens Legal TeamTo register and use a gokens account, you must satisfy all of the following eligibility requirements at all times:
Age Verification: gokens requires all users to complete government-issued ID verification before real-money play is enabled. Accepted documents include SSS card, PhilHealth ID, driver's license, and Philippine passport. Accounts that cannot be verified as 21+ will not be approved for real-money gaming.
gokens reserves the right to request additional proof of eligibility at any time. Providing false information regarding your age, identity, or location constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities.
To access real-money gaming on gokens, you must register a personal account. You agree to provide accurate, complete, and current information during registration and to update such information promptly if it changes. Each individual may hold only one gokens account. The creation of multiple accounts by the same individual is strictly prohibited and may result in the suspension of all associated accounts and forfeiture of any balances held therein.
You are solely responsible for maintaining the confidentiality of your gokens login credentials, including your username, password, and any one-time passwords (OTPs) issued to your registered mobile number. You must not share your login credentials with any third party. gokens will never ask you for your password via email, chat, or any other channel.
You must notify gokens immediately if you suspect unauthorized access to your account. gokens shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
gokens operates a Know Your Customer (KYC) verification process in compliance with applicable Philippine anti-money laundering regulations. You may be required to submit identity documents, proof of address, and source-of-funds documentation before withdrawals are processed or at any other time gokens deems appropriate. Failure to complete KYC verification may result in the suspension of withdrawal privileges or account closure.
One Account Per Person: gokens enforces a strict one-account-per-person policy. If you have forgotten your login credentials, use the account recovery function on the gokens Login page rather than creating a new account.
All deposits to your gokens account must be made using payment methods accepted by the Platform. gokens currently supports the following Philippine-friendly payment methods: GCash, PayMaya (Maya), bank transfer via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank, and debit cards. All transactions are denominated in Philippine Peso (₱).
Prohibited Payment Methods: gokens does not accept cryptocurrency of any kind (including but not limited to Bitcoin, Ethereum, USDT, or any other digital asset) or credit card gambling deposits. These restrictions are in place in compliance with Philippine payment regulations. Any deposit attempt using a prohibited method will be declined and returned.
You may only deposit funds from payment accounts that are registered in your own name. Third-party deposits are strictly prohibited. gokens reserves the right to return deposits made from unverified or third-party sources and to suspend accounts where third-party funding is suspected.
Minimum and maximum deposit amounts are set by gokens and may vary by payment method. Current deposit limits are displayed in your gokens account dashboard. gokens reserves the right to modify deposit limits at any time with reasonable notice.
Deposits are credited to your gokens account upon confirmation from the relevant payment provider. gokens is not responsible for delays caused by third-party payment processors, bank processing times, or network issues outside gokens's control.
You may request a withdrawal of your available gokens balance at any time, subject to the following conditions:
gokens aims to process withdrawal requests within the timeframes stated in the Platform's payment information section. Processing times may vary depending on the payment method selected and the outcome of any required security review. gokens is not responsible for delays attributable to third-party payment providers or banking institutions.
Withdrawal to Source: As a general rule, gokens will return funds to the same payment method used for the original deposit, up to the deposited amount. Winnings above the deposited amount may be withdrawn via any supported payment method registered in your name.
gokens may offer bonuses, free bets, cashback, reload promotions, and other incentives to eligible users from time to time. All bonuses and promotions are subject to specific terms and conditions, including wagering requirements, minimum odds, game restrictions, time limits, and maximum withdrawal caps, which will be clearly stated at the time of the promotion.
By claiming any bonus or participating in any promotion on gokens, you agree to the specific terms applicable to that offer. gokens reserves the right to withdraw, modify, or cancel any bonus or promotion at any time. Bonuses are intended for personal entertainment use only and may not be transferred, sold, or exchanged for cash except as expressly permitted by the applicable bonus terms.
Bonus Abuse: Any attempt to abuse bonus offers — including but not limited to creating multiple accounts, using automated software, or engaging in low-risk hedging strategies to circumvent wagering requirements — constitutes a breach of these Terms. gokens reserves the right to void bonuses and associated winnings and to close accounts where bonus abuse is detected.
Bonuses credited to your gokens account are denominated in Philippine Peso (₱). Wagering requirements must be met within the time period specified for each promotion. Unused bonus funds will expire at the end of the applicable promotion period.
All games available on the gokens Platform are governed by individual game rules published within each game interface. By participating in any game, you agree to be bound by the applicable game rules. In the event of any discrepancy between the game display and the gokens server records, the server records shall be the definitive and binding record of all game outcomes.
gokens uses certified Random Number Generator (RNG) technology for applicable games to ensure fair and unpredictable outcomes. Live dealer games are conducted by trained dealers in real time and are subject to the rules displayed within the live game interface.
In the event of a technical malfunction, software error, or connectivity failure that affects the outcome of a game, gokens reserves the right to void the affected game round and return the applicable stake to the player's account. gokens shall not be liable for any losses arising from technical malfunctions beyond its reasonable control.
Any form of collusion, cheating, use of automated software (bots), exploitation of software vulnerabilities, or any other conduct that gives a player an unfair advantage is strictly prohibited. gokens employs fraud detection systems to identify and investigate suspicious activity. Accounts found to have engaged in prohibited conduct will be suspended and any winnings derived from such conduct will be voided.
gokens is committed to promoting responsible gaming and providing tools that help users maintain control over their gaming activity. The following responsible gaming tools are available to all gokens account holders:
21+ Only. Gambling is addictive. Know when to stop. If you believe your gaming is becoming a problem, please use the self-exclusion tools available in your gokens account settings or contact our support team via live chat at any time.
gokens operates in alignment with PAGCOR responsible gaming guidelines. Users who have self-excluded from gokens must not attempt to re-register or access the Platform during their exclusion period. Any account opened in breach of a self-exclusion order will be closed and any funds held will be returned to the account holder.
For further information on responsible gaming resources available in the Philippines, please visit the gokens Responsible Gaming page.
You agree that you will not, at any time, engage in any of the following conduct while using the gokens Platform:
Violation of any of the above prohibitions constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of balances, and referral to law enforcement or regulatory authorities as appropriate.
All content on the gokens Platform, including but not limited to text, graphics, logos, game interfaces, software, audio, video, and the overall look and feel of the Platform, is the exclusive property of gokens or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the gokens Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any gokens content without the prior written consent of gokens.
The gokens name, logo, and all related marks are trademarks of gokens. You may not use any gokens trademark without prior written permission.
To the fullest extent permitted by applicable Philippine law, gokens shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption.
gokens's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your gokens account in the thirty (30) days immediately preceding the event giving rise to the claim.
No Warranty: The gokens Platform is provided on an "as is" and "as available" basis. gokens makes no warranty, express or implied, that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. You use the Platform at your own risk.
Nothing in these Terms shall limit or exclude gokens's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.
gokens reserves the right to suspend, restrict, or permanently close your account at any time, with or without prior notice, if gokens reasonably believes that you have breached these Terms, engaged in fraudulent or illegal activity, or if required to do so by applicable law or regulatory authority.
You may close your gokens account at any time by contacting the support team via live chat. Upon account closure, any verified real-money balance remaining in your account (net of any applicable bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding KYC requirements.
Termination of your account does not affect any rights or obligations that have accrued prior to the date of termination. Sections of these Terms that by their nature should survive termination — including but not limited to Sections 9, 10, 11, and 13 — shall continue to apply after account closure.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute between you and gokens, you agree to first contact gokens's customer support team to seek an informal resolution. gokens will make reasonable efforts to resolve disputes promptly and fairly. If a dispute cannot be resolved informally within thirty (30) days, either party may refer the matter to the appropriate courts or regulatory bodies in the Philippines.
For disputes relating to gaming outcomes, the gokens server records shall constitute the primary evidence of the relevant game events and outcomes.
gokens reserves the right to amend, update, or replace these Terms at any time. When material changes are made, gokens will notify registered users via the email address associated with their account and/or by displaying a prominent notice on the Platform. The revised Terms will take effect on the date specified in the notice.
Your continued use of the gokens Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may close your account in accordance with Section 12.
It is your responsibility to review these Terms periodically. The "Effective Date" at the top of this page indicates when these Terms were last updated.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the gokens Platform, please contact the gokens support team:
gokens Customer Support
Available 24/7 via live chat on the gokens Platform.
Email: [email protected] (plain text — not a clickable link)
Website: gokens.net
Operating Hours: 24 hours a day, 7 days a week
For responsible gaming support, please visit the Responsible Gaming page on the gokens Platform.
gokens strictly enforces the Philippine minimum gambling age of 21 years through mandatory government ID verification. No exceptions, no workarounds.
Each user may hold only one gokens account. Duplicate accounts are detected and closed, with balances subject to forfeiture under the terms of this agreement.
All gokens transactions are in Philippine Peso (₱). Cryptocurrency and credit card gambling deposits are not accepted, in compliance with Philippine regulations.
Deposit limits, session controls, cooling-off periods, and self-exclusion are available to all users at any time — because gokens takes player wellbeing seriously.
Certified RNG technology and live dealer integrity standards ensure every game on gokens is conducted fairly. Server records are the definitive record of all outcomes.
gokens writes its terms in plain, readable English — not deliberately obscure legal language. If something isn't clear, our 24/7 support team is always available to explain.
Now that you know the rules, you're ready to enjoy everything gokens has to offer — live casino, slots, bingo, and more. For Filipino players aged 21 and above.
21+ only. Gambling is addictive. Know when to stop. Please play responsibly.